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Privacy Policy

Palestine Children's Relief Fund

Website Privacy Policy

Last modified: 08/19/2026

PCRF will not sell, trade, or share any donor and/or user’s personal information with any individual or organization, except as specified herein. PCRF will not send donors and/or user’s mailings on behalf of any other organizations.


Introduction

Palestine Children’s Relief Fund (“Organization,” “PCRF,” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy indicates how PCRF uses and protects any information that you give us when you use this website, www.pcrf.net (the “Website”). We comply with the General Data Protection Regulation (GDPR) and all U.S. state privacy laws.

This policy describes the types of information we may collect from you or that you may provide when you visit the Website, interact with PCRF through website forms, donor communications, email communications, text or SMS communications, mobile applications, event forms, volunteer or chapter forms, or linked third-party donation flows, and our practices for collecting, using, maintaining, protecting, and disclosing that information, and more generally use our services (the “Services,” which include the Website).

This Privacy Policy applies to all information collected through our Services, as well as any associated subdomains, related services, mobile applications, sales, marketing, or events. This Privacy Policy applies to the foregoing including, but not limited to, information we collect:


  • On this Website.
  • In email, text, SMS, and other electronic messages between you and this Website or PCRF.
  • When you interact with applications on third-party websites and services, if those applications include links to this policy.
  • Through forms, donation pages, volunteer or chapter forms, event registration tools, communication tools, or other online services that link to this policy.

It does not apply to information collected by:


  • Us offline or through any other means, including on any other website operated by PCRF or any third party, unless otherwise stated.
  • Any third party, including through any application, content, donation platform, payment processor, or service that may link to or be accessible from or on the Website, except as described in this policy.

Please read this Privacy Policy carefully as it will help you understand what we do with the information we collect. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time, so please check this policy periodically for updates.


Intended Audience

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16.

If you are under 16, do not use or provide any information on this Website or through any of its features.

If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under 16, please contact us at the contact information outlined below.

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see California Privacy Rights for more information.


Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:


  • By which you may be personally identified, such as name, postal address, email address, telephone number, mobile phone number, payment information, or any other identifier or personal information which you voluntarily provide.
  • That is about you but does not individually identify you.
  • About your internet connection, the equipment you use to access our Website, and usage details.
  • About your communications preferences, including email preferences, SMS opt-in status, unsubscribe requests, and related records when applicable.

We collect this information:


  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site.
  • From third parties, for example, our business partners or service providers.

Information You Provide to Us

The information we collect on or through our Website may include:


  • Information that you provide by filling in forms on our Website. This includes information provided when registering to use our Website, subscribing to our services, volunteering, making a donation, requesting further services, signing up for email or SMS communications, or submitting event, volunteer, or chapter forms.
  • Records and copies of your correspondence, including email addresses, phone numbers, text messages, SMS messages, and other communications, if you contact us.
  • Details of transactions you carry out through our Website and of the fulfillment of your donations.
  • Your search queries on the Website.
  • Survey information, feedback, questionnaire responses, promotion information, or other information that you choose to share.

If you sign up to receive our newsletter, emails, or text messages from us, we may collect your name, email address, mailing address, phone number, and any other information needed to contact you about PCRF.

If you opt in to SMS or text communications, we may collect and use your mobile phone number, SMS opt-in status, consent records, consent timestamps, message interaction data, unsubscribe requests, and related communications preferences to send and manage SMS communications.

If you submit any personal information relating to other people to us or to our service providers in connection with the Website, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.


Donation and Payment Information

We may collect donations and provide paid products and/or services within the Website, but we may use third-party services for payment processing (e.g., payment processors). You may be required to provide financial information before making a donation through our Website or through a linked third-party donation processor.

Please note that your financial information may be collected and stored by a third-party payment processing company. Any payment processor must adhere to the standards set by Payment Card Industry Data Security Standard (“PCI-DSS”) as managed by the PCI Security Standards Council. PCI-DSS requirements help ensure the secure handling of payment information. Use and storage of that information is governed by the third-party payment processor’s applicable privacy policy.

Donation and payment information may be collected or processed by third-party donation and payment processors, subject to their own privacy notices where applicable. For more information about the privacy practices of our third-party payment processors, please visit their privacy policies. Available policies are linked below. This list may not be comprehensive and may be updated from time to time:



Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This information does not reveal your specific identity (like your name or contact information) but may include:


  • Details of your visits to our Website, including traffic log and usage data (for example, service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website and which we record in log files), other communication data and usage data, and the resources that you search, access, and use on the Website.
  • Information about your computer and internet connection, including your IP address, browser and device characteristics and type, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. Location data can be either precise or imprecise. If you choose to opt out, you may not be able to use certain aspects of our Website and services.
  • Information collected through cookies, web beacons, pixels, tags, analytics tools, or similar technologies.
  • Device data such as information about your computer, phone, tablet, or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Device event information such as system activity, error reports (sometimes called ‘crash dumps’), and hardware settings.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services. This may include third-party service providers we may use to monitor and analyze the use of our Website. These third-party vendors collect, store, use, process, and transfer information about your activity on our Website in accordance with their privacy policies.

The information we collect automatically does not always include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.

This information is primarily needed to maintain the security and operation of our Website, helps us to improve our Website, and to deliver a better and more personalized service, including by enabling us to:


  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.
  • Monitor and analyze trends, usage, and activities in connection with the Website and PCRF communications.
  • Support our internal analytics and reporting.

The technologies we use for this automatic data collection may include:


  • Cookies or browser cookies. A cookie is a small file placed on the hard drive of your computer.
  • Web beacons. Our emails or pages may contain small electronic files, also referred to as clear gifs, pixel tags, and single-pixel gifs, that permit PCRF to count users who have visited pages or opened an email and for other related website statistics.
  • Other tracking technologies, analytics tools, or similar technologies used to support website functionality, security, communications, analytics, or campaign performance measurement.

For more information on the privacy practices of our web analytic service providers, please visit their privacy policies. Available policies are linked below. This list may not be comprehensive and may be updated from time to time.:



Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website may be served by third parties, including content providers, application providers, donation platforms, payment processors, analytics providers, communications providers, and other service providers.

These third parties may use cookies alone or with web beacons or other tracking technologies to collect information about you when you use our Website or interact with PCRF communications.

The information they collect may be associated with your personal information, or they may collect information, including personal information, about your online activities over time and across different websites and other online services.

We do not control these third parties’ tracking technologies or how they may be used. If you have questions about a third party’s collection or use of information, you should contact the responsible provider directly.


Other Third-Party Services

PCRF may also use or link to other third-party services that support communications, forms, video, authentication, consent management, donor resources, planned giving, and related operational needs. Available policies are linked below. This list may not be comprehensive and may be updated from time to time.



How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:


  • To present our Website and its contents to you.
  • To provide you with information, communications, programs, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To process donations, event registrations, volunteer submissions, chapter forms, or other transactions.
  • To send donation receipts, acknowledgments, confirmations, administrative messages, updates, security alerts, or support messages.
  • To provide you with notices about your account or subscription, including expiration and renewal notices when applicable.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any communications, programs, or services we offer or provide through it.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as mobile application push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including security updates, when necessary or reasonable for their implementation.
  • To allow you to participate in interactive features on our Website.
  • To monitor and analyze trends, usage, and activities in connection with our Website and communications.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities on the Website and to protect the rights and property of PCRF, donors, supporters, volunteers, beneficiaries, board members, employees, and others.
  • To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
  • To respond to legal requests. For example, if we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • To determine the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing, and your experience.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

Email and SMS Communications

We may use your information to contact you about PCRF communications, programs, services, fundraising, campaigns, events, volunteer opportunities, or other information that may be of interest to you.

Providing an email address, making a donation, or signing up for email communications does not automatically enroll a person in SMS marketing.

SMS consent is separate from email consent. If you opt in to SMS or text communications, we may use your mobile phone number, SMS opt-in status, consent records, consent timestamps, message interaction data, unsubscribe requests, and related records to send and manage SMS communications.

SMS communications are also addressed in PCRF’s separate Messaging Terms & Conditions at https://www.pcrf.net/messaging-terms.


Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may disclose personal information that we collect or you provide as described in this Privacy Policy:


  • To our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include any subsidiaries, joint venture partners, or other entities that we control or that are under common control with us.
  • To our business partners to offer you certain products, services or promotions.
  • To contractors, vendors, consultants, service providers, and other third parties we use to support PCRF’s work and who are bound by obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To service providers who may support website hosting and security, donation processing, customer relationship management and donor database management, email and SMS communications, analytics, event registration, volunteer and chapter forms, accounting and reconciliation, fraud prevention, and campaign performance measurement.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of PCRF’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
  • To third parties to market their products or services to you if you have consented to these disclosures.
  • To fulfill the purpose for which you provide it.
  • When it is reasonably necessary to achieve our legitimate business interests.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

When you share Personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you, and view your profile.

We may also disclose your personal information:


  • To comply with any applicable law, a judicial proceeding, court order, law, or legal process, including to respond to any government or regulatory request, a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • To enforce or apply our Terms of Use (www.pcrf.net/terms).
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of PCRF, our donors, supporters, volunteers, website users, beneficiaries, board members, employees, or others.
  • For safety, fraud protection, credit risk reduction, investigation of suspected illegal activities, or as evidence in litigation in which we are involved.
  • We may share or transfer your information in connection with, or during negotiations of, any merger, sale of organization assets, financing, or acquisition of all or a portion of our business to another company.

Your Rights

You have the right to ensure your personal information is accurate. To make changes to your contact information, or to opt out of receiving marketing communications, please contact us as described below.

You have the right to request that we delete your personal information. You have the right to request that we restrict the processing of your personal information and/or to access your personal information.

Depending on the circumstances, you may have some of the following rights under applicable data protection laws:


  • You may access, correct, or request deletion of your personal information.
  • You may object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information.
  • If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

We respond to requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

If you wish to raise a complaint on how we have handled your personal information, you can contact us by email, phone, or post and we will investigate the matter and respond to you promptly.

If you are not satisfied with our response, you can complain to any applicable data privacy authority in your country of residence.

If you have any questions about this Privacy Notice or about PCRF’s handling of your information, please contact us at the means outlined below.


Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements.

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

Details of retention periods for different aspects of your personal data are available from us on request by contacting us using the contact details provided under the Contact Information heading below.


Transfers of Information or Data

As described in our Terms of Use policy, OUR WEBSITE IS OPERATED IN THE UNITED STATES AND PALESTINE. IF YOU ARE LOCATED OUTSIDE THE UNITED STATES AND PALESTINE, PLEASE BE AWARE THAT ANY INFORMATION OR DATA YOU PROVIDE TO US WILL BE TRANSFERRED TO, STORED IN, AND PROCESSED IN THE UNITED STATES, PALESTINE, OR OTHER HOST LOCATIONS. THESE JURISDICTIONS MAY NOT PROVIDE THE SAME LEVEL OF PROTECTIONS AS THOSE IN YOUR OWN COUNTRY. BY USING THE SITE, YOU CONSENT TO THIS TRANSFER, RETENTION, AND PROCESSING OF YOUR INFORMATION IN THE UNITED STATES AND PALESTINE, AND WITH OUR PARTNERS AND THIRD PARTIES OUTSIDE THE UNITED STATES AND PALESTINE.

Information or data you provide may also be transferred to or from other countries, in addition to the United States and Palestine. These countries may have data protection laws that differ from those in your jurisdiction. We will take reasonable measures to protect your Personal Information in accordance with our Privacy Policy, our Terms of Use, and applicable law and have international third parties protect your Personal Information in accordance with our Privacy Policy and applicable law. Where required by applicable law, we rely on recognized transfer mechanisms, such as adequacy decisions, standard contractual clauses, or other legally approved safeguards, to ensure that personal information remains protected.

If you are a resident in the European Economic Area (“EEA”) or the United Kingdom (“UK”), then these countries may not necessarily have data protection laws or other similar laws comparable to those in the United States or in conformity with this policy. Transfers of your Personal Information to countries outside the EEA or UK may not provide the same level of data protection as required under EEA or UK data protection law.

For all international transfers of personal data from the United Kingdom and the European Union to the United States, we rely on the UK Extension to the EU-U.S. Data Privacy Framework and the EU-U.S. Data Privacy Framework, respectively, each of which has been recognized as providing appropriate safeguards through an adequacy decision for such transfers. Where required, we also rely on additional safeguards such as the European Commission’s Standard Contractual Clauses and conduct transfer risk assessments.

You have the following rights under this Privacy Policy, and by law if you are a resident in the EEA or the UK, to:


  • Request access to your Personal Information. You have the right to access, update, or delete the information we have on you.
  • Request correction of the Personal Information that we hold about you. You have the right to have any incomplete or inaccurate information we hold about you corrected.
  • Object to processing of your Personal Information. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation which makes you want to object to our processing of your Personal Information on this ground. You also have the right to object to where we are processing your Personal Information for direct marketing purposes.
  • Request erasure of your Personal Information. You have the right to ask us to delete or remove Personal Information when there is no good reason for us to continue processing it.
  • Request the transfer of your Personal Information. We will provide to you, or to a third-party you have chosen, your Personal Information in a structured, commonly used, machine readable format. Please note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Request restriction of processing. You have the right to request that we suspend the processing of your Personal Information under certain circumstances.
  • Withdraw your consent. You have the right to withdraw your consent on using your Personal Information. If you withdraw your consent, we may not be able to provide you with access to certain specific functionalities of the Services.

To exercise any of these rights or if you have any questions, please contact us at the contact information below. We may request specific information from you to help us confirm your identity and process your request.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in the United Kingdom, you may contact the Information Commissioner’s Office (ICO): https://ico.org.uk.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.


Choices About How We Use and Disclose Your Information

We strive to provide you with choices.


  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
  • If you disable or refuse cookies, some parts of this site may be inaccessible or may not function properly.
  • PCRF does not currently employ a process for automatically responding to Do Not Track signals sent by web browsers, mobile devices, or other mechanisms.

Third parties may be able to collect information about your online activities over time and across different websites or online services when you use this Website. You may use available browser or industry tools to learn more about your choices regarding cookies and online tracking.


Promotional Offers and Email Communications

If you do not wish to have your email address or contact information used by PCRF to promote PCRF communications, programs, services, fundraising, campaigns, events, or volunteer opportunities, you can opt out.

You may opt out by checking the relevant box located on the form on which we collect your information, by sending us an email stating your request to [email protected], or by using an unsubscribe link included in a promotional email.

If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

This opt out does not apply to information provided to PCRF as a result of a donation or other non-promotional transaction.

Providing an email address, making a donation, or otherwise interacting with PCRF does not automatically enroll you in SMS or text messaging marketing and informational messages from PCRF.

For information on how to opt into, use, and opt out of SMS or text messaging, please see PCRF’s Messaging Terms & Conditions (https://www.pcrf.net/messaging-terms).


Accessing and Correcting Your Information

You may send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


California Privacy Rights

If you reside in California, you are granted specific rights regarding access to your Personal Information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. Indicate in your email or letter that you are a California resident making a California Shine the Light inquiry.

If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).


Data Security

PCRF uses reasonable administrative, technical, and physical safeguards designed to protect personal information. These safeguards are designed to protect information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. If you have a password for access to parts of our Website, you are responsible for keeping it confidential. We ask you not to share your password with anyone.

Although we do our best to protect your personal information, we cannot guarantee the security of personal information transmitted to our Website. Transmission of information via the internet is not completely secure. ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK.

We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


Changes to Our Privacy Policy

The date the Privacy Policy was last revised is identified at the top of this page. We may revise and update this Privacy Policy from time to time in our sole discretion. It is our policy to post any changes we make to our Privacy Policy on this page. All changes are effective immediately when we post them. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction in the Terms of Use Policy, incorporated herein by reference, will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website.

If we make material changes to how we treat users’ personal information, we may notify you by email to the primary email address specified in your account or through a notice on the Website home page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.


Links to Other Websites

Our Website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Entire Agreement

The Terms of Use (www.pcrf.net/terms) and Messaging Terms & Conditions (https://www.pcrf.net/messaging-terms), where applicable, are incorporated as if set forth fully herein. The Terms of Use, Privacy Policy, and Messaging Terms & Conditions, where applicable, constitute the sole and entire agreement between you and PCRF. They supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.


Contact Information

Mail: PCRF, 2600 West Olive Avenue, Suite 543, Burbank, CA 91505-4549, USA
Email: [email protected]
Website: www.pcrf.net
Toll-Free Number: 800-836-1363
Fax: 330-678-2645


Policy Cross References

Terms of Use: www.pcrf.net/terms
Privacy Policy: www.pcrf.net/privacy-policy
Messaging Terms & Conditions: https://www.pcrf.net/messaging-terms